Reset a View on a Specific Folder Outlook 2010 and UpĪ Reset button is also on the View Settings dialog (formerly the Current view dialog, below), which can be opened from the View ribbon, View Settings button or by right clicking on the field names visible in a view and selecting View Settings (Method 3, below).
The solution is to reset the view for the folder or the entire mail box. Sometimes, particularily after a large import from another account such as Gmail or an IMAP-based account, the custom view settings hide the emails from view. Microsoft Outlook has the ability to set up customized views for items such as email located in folders.
A folder in Outlook appears to have no messages and you know there are messages in that folder.